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Terms and Conditions of Use of the website and Business Services
Published Date: May 2025


By accessing or using the IAAMHP website, or by engaging with any of our services—whether through this website or by other means—you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website or access our services.

These terms and conditions (the “Terms”) govern your use of the Inclusive Australian Agency of Mental Health Practitioners (IAAMHP) website and services. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please do not use (or continue to use) this website.

IAAMHP is a business registered in New South Wales (NSW), Australia, and is subject to the laws and governance of NSW Fair Trading and applicable Australian legislation.

  1. Accessing Our Site

IAAMHP strives to ensure that all aspects of the website are available at all times. However, IAAMHP will not be liable if, for any reason, the website or any aspect of it is unavailable at any time or for any period. Access to the website may be suspended temporarily without notice for system failures, maintenance, repairs, or any reasons beyond our control.

Your ability to access or participate in certain parts of the website may be withdrawn, amended, or terminated by IAAMHP at any time without notice and without liability. Any limitations on IAAMHP’s liability will survive such termination.

We do not assume responsibility for any technical malfunctions, errors, omissions, interruptions, delays, virus attacks, or unauthorised access related to the use of this website or any software/material downloaded from it.

  1. Site Use

You agree to use this website for lawful purposes only. You may not use this website:

  • In any way that breaches any applicable local, national, or international law or regulation.
  • To infringe upon the rights of any other person or entity.
  • For any unlawful or fraudulent purposes, including transmitting unsolicited advertising or promotional materials (spam).
  • To knowingly upload or transmit any material that contains viruses, Trojan horses, spyware, or other harmful programs.
  1. Disclaimer

Whilst IAAMHP strives to ensure the accuracy and reliability of the content on this website, we do not warrant the completeness or accuracy of the information provided. To the extent permitted by law, IAAMHP disclaims all liability for errors or omissions and does not guarantee the availability or error-free operation of this website.

You specifically acknowledge that your use of this website and any services available through the website is at your own risk. The content provided on this website is for informational purposes only and does not replace professional advice. IAAMHP does not provide medical, legal, or financial advice, and you should consult an appropriate professional for specific guidance relevant to your situation.

Disclaimer for IAAMHP

  1. No Guarantee of Success

IAAMHP makes no guarantees regarding the outcomes of any courses, certification programs, or services. The effectiveness of any program or training depends on the participant’s engagement and application of the knowledge provided.

  1. Third-Party Services

IAAMHP may partner with third-party organizations to deliver training, courses, or other services. IAAMHP is not responsible for the content or actions of these third-party services. Users participate at their own risk.

  1. No Warranty

The information and materials provided on the IAAMHP website are provided “as is” without any warranty, express or implied. IAAMHP makes no representations or warranties regarding the accuracy or completeness of the information on the website.

  1. Limitation of Liability

To the maximum extent permitted by law, IAAMHP is not liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, business interruption, or loss of profits.

  1. Use of Materials

Any materials provided by IAAMHP, whether for educational, professional development, or licensing purposes, must only be used by the registered user and cannot be shared or redistributed without the express permission of IAAMHP.

  1. Limitation of Liability

IAAMHP provides this website without any warranty or guarantee. To the extent permitted by law, IAAMHP excludes all liability for any loss or damage of any kind, including but not limited to loss of profits, savings, or business opportunities, arising from your access to or use of this website.

In the event that IAAMHP is liable for any breach, IAAMHP’s liability will be limited to the amount you paid for the service or product, or the re-supply of the service or product, at our discretion.

  1. Linking to Our Website

You may link to this website provided you do so in a fair and legal manner and do not harm or exploit IAAMHP’s reputation. Any link should not suggest any form of endorsement, approval, or association with IAAMHP unless explicitly authorised. IAAMHP reserves the right to withdraw linking permission at any time without notice.

You are prohibited from altering, framing, or reformatting any content available on this website for use on other websites without express written permission from IAAMHP.

  1. Links from This Website

This website may contain links to third-party websites. IAAMHP does not control or endorse these external sites and is not responsible for their content or practices. Accessing third-party websites is at your own risk, and you should read their terms and privacy policies.

  1. Intellectual Property

IAAMHP’s name, logo, trademarks, and all content on this website are the intellectual property of IAAMHP. You may not reproduce, modify, copy, or use any part of the website for commercial purposes without prior written permission from IAAMHP.

You may print a single copy or display content from this website for your personal or internal organisational use, provided you retain all copyright and proprietary notices. All other uses of IAAMHP’s intellectual property, including the reproduction of content for commercial purposes, are prohibited unless authorised in writing.

  1. General Terms

These Terms are governed by the laws of New South Wales, Australia. By using this website, you consent to the non-exclusive jurisdiction of the courts in New South Wales, Australia for any disputes arising out of or relating to the use of this website.

Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are a resident in a jurisdiction where the use of this website is unauthorised, it is your responsibility to cease using this website.

If any provision of these Terms is found to be unlawful, void, or unenforceable, the provision will be deemed replaced by a valid, enforceable provision that most closely reflects the intent of the original provision. This will not affect the validity of the remaining provisions.

IAAMHP’s failure to enforce any provision of these Terms will not be deemed a waiver of that provision.

By accessing or using the IAAMHP website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

  1. Modification of Terms

IAAMHP reserves the right to change or modify these Terms at any time. Any updates will be posted with a new “Published Date,” and your continued use of this website following such changes will constitute acceptance of the modified Terms.


Terms and Conditions for IAAMHP Business website and Membership Servcies

  1. Introduction

By accessing and using the IAAMHP website www.IAAMHP.org, operated by the Inclusive Australian Agency of Mental Health Practitioners (IAAMHP), you agree to be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before proceeding. If you do not agree to these Terms, do not use this website or its services.

These Terms cover the use of our website, including but not limited to member registration, professional development courses, e-commerce transactions, and partnerships. IAAMHP operates under the laws of New South Wales (NSW) and complies with NSW Fair Trading. IAAMHP’s Australian Business Number (ABN) is 42894383492.

  1. Amendments to Terms

IAAMHP reserves the right to modify these Terms at any time. The revised Terms will be effective immediately upon posting on the website. Your continued use of the website or services after any changes indicates your acceptance of the updated Terms.

  1. Access to the Website

While IAAMHP strives to keep the website available at all times, we are not responsible for any interruptions, errors, or unavailability. We may, at our discretion, suspend or restrict access to the site for maintenance, updates, or unforeseen technical issues.

  1. User Registration and Account

To access certain services and materials, including the Member’s Section, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities conducted under your account.

If you suspect any unauthorized use of your account, you must notify IAAMHP immediately. IAAMHP reserves the right to disable or suspend your account for any reason, including violations of these Terms.

  1. Membership

Membership in IAAMHP is open to licensed and practising mental health professionals globally. Membership allows access to a variety of services, including continuing professional development (CPD) courses, webinars, training materials, and certification programs. Your membership is personal, non-transferable, and subject to these Terms and any additional terms specific to the membership.

IAAMHP reserves the right to terminate or restrict membership access at its discretion for violations of these Terms.

  1. Membership Fees and Payments

Members are required to pay any applicable membership fees and course fees as set by IAAMHP. Payments for membership, courses, and materials must be made through the website’s payment system. Fees are non-refundable except where required by law.

  1. Professional Development (CPD) Courses and Certification

IAAMHP offers CPD courses, webinars, and other professional development services aimed at mental health professionals. Upon successful completion of any CPD course or training program, IAAMHP may issue a certificate of completion. However, IAAMHP makes no guarantee regarding the recognition or accreditation of these certifications by external organizations or governments.

  1. Licensing and Accreditation Programs

IAAMHP provides specialised licensing and accreditation programs for mental health professionals. These programs may be recognised for professional development or IAAMHP certification purposes, but they do not guarantee recognition by external professional bodies or any government bodies in Australia and internationally.

  1. Purchases and E-Commerce

IAAMHP operates an e-commerce platform that allows the purchase of materials, books, courses, and merchandise. All purchases made on this website are subject to these Terms. You agree to provide accurate billing and shipping information when completing your purchase.

IAAMHP may offer discounts or promotions from time to time, but these are subject to specific terms and conditions.

  1. Third-Party Links

The website may contain links to external websites operated by third parties. IAAMHP is not responsible for the content or privacy practices of these linked sites. These links are provided for your convenience, and you access them at your own risk.

  1. Privacy and Data Protection

IAAMHP collects, processes, and stores personal information in accordance with our Privacy Policy, which is available on the website. By using the website and providing your personal information, you consent to the collection, use, and processing of your data as described in the Privacy Policy.

  1. User-Generated Content

IAAMHP allows users to submit content, including comments, reviews, and feedback, through the website. By submitting content, you grant IAAMHP a non-exclusive, royalty-free, perpetual license to use, display, and distribute that content globally. You represent and warrant that you have all necessary rights to submit the content.

  1. Prohibited Activities

You agree not to engage in any of the following activities while using the IAAMHP website:

  • Infringe the intellectual property rights of others
  • Transmit harmful content, such as viruses or malware
  • Use the website for fraudulent purposes
  • Post or transmit offensive, defamatory, or illegal content
  • Engage in activities that disrupt or interfere with the functionality of the website
  1. Liability Disclaimer

The IAAMHP website, services, and materials are provided “as is.” IAAMHP makes no representations or warranties regarding the accuracy, reliability, or completeness of the information, services, or materials provided. You use the website and services at your own risk.

IAAMHP is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the website or its content.

  1. No Professional or Legal Advice

The content and materials on the IAAMHP website are for informational and educational purposes only. They do not constitute professional, legal, or medical advice. If you require professional advice, you should consult with a qualified professional.

  1. User Submissions and Feedback

Any feedback or suggestions provided by users regarding the website or services may be used by IAAMHP for marketing, development, and improvement purposes without compensation or acknowledgment.

  1. Intellectual Property

All content on the IAAMHP website, including text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from the website without the express written consent of IAAMHP.

  1. Termination

IAAMHP may terminate or suspend access to the website, services, or membership at its discretion, including if you violate these Terms or engage in conduct that IAAMHP believes is harmful to the website or its users.

  1. Force Majeure

IAAMHP will not be held liable for any failure or delay in performance due to circumstances beyond its control, including but not limited to natural disasters, war, terrorism, or technical failures.

  1. Dispute Resolution

Any disputes related to the website or these Terms will be resolved in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts in New South Wales.

  1. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and any dispute arising from or related to the website or services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

IAAMHP Membership Services and E-commerce Related Terms and Conditions

Published Date: May 2025

 

  1. Introduction

This website (“Site”) is owned and operated by the Inclusive Australian Agency of Mental Health Practitioners  (IAAMHP), ABN [insert ABN], registered in New South Wales, Australia. By accessing and using this Site, and/or this business, you agree to comply with these Terms of Use. If you do not agree, please discontinue use.

  1. About IAAMHP

IAAMHP offers access to professional resources, CPD training programs, licensing/accreditation services, memberships, Continuing Professional Development (CPD) content, publications, merchandise, and online materials (“Materials”). We also partner with third-party organisations for the delivery of certain services and events. We also have e-commerce services where we sell products, services, and merchandise.

  1. Amendments to Terms

These Terms may be amended by IAAMHP at any time without notice. Updates will be published on this Site and take effect immediately. Continued use of the Site indicates acceptance of the revised Terms.

  1. Access to Member Content

Some areas of this Site are accessible only to registered members. To access these areas, you must use your member credentials. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

  1. Privacy and Data

IAAMHP collects, stores, uses and discloses your personal information in accordance with our Privacy Policy. By using this Site, you consent to our data practices. IAAMHP complies with applicable Australian privacy legislation, including NSW privacy principles.

  1. Submissions and Contributions

Users may submit comments, feedback or materials (“Submissions”). By submitting content, you grant IAAMHP an irrevocable, royalty-free, perpetual, worldwide licence to use, reproduce, modify and distribute your submission in any form. You agree not to submit unlawful, defamatory, or infringing content, and you indemnify IAAMHP against any resulting liability.

  1. User Conduct

You must not:

  • Use the Site in any way that violates applicable laws or regulations.
  • Upload viruses or malicious code.
  • Attempt to gain unauthorized access to any part of the Site.
  • Impersonate any person or organisation.
  1. Use of Materials

Materials (including training content, manuals, resources, and publications) are protected by copyright and are provided for your professional use only. You may not:

  • Reproduce, copy, or distribute the Materials beyond personal use
  • Modify or adapt the content
  • Reverse-engineer, decompile or disassemble digital products
  • Use the Materials outside the scope of mental health and related professional practice
  • Remove or alter copyright or trademark notices
  1. Disclaimer – Use of Site

While IAAMHP strives to provide accurate information, the Site and Materials are provided “as is” without warranty. IAAMHP does not guarantee the completeness, accuracy or reliability of content. You use this Site at your own risk. We recommend verifying any information before relying on it professionally.

  1. Disclaimer – Use of Materials

The Materials do not constitute legal, clinical, or professional advice. Use of IAAMHP resources does not automatically meet professional compliance standards. You are responsible for determining whether content is appropriate for your professional needs.

  1. Third-Party Content and Links

The Site may include links or content provided by external organisations (“Third-Party Content”). IAAMHP is not responsible for the accuracy, legality or content of third-party sites. Inclusion does not imply endorsement or affiliation. Your dealings with third parties are solely between you and them.

  1. Partner Programs and Collaborations

IAAMHP collaborates with external organisations to deliver services such as CPD, events, and joint programs. IAAMHP is not responsible for the performance, accuracy, or outcomes of services delivered by third-party providers. Participants must assess suitability before enrolling.

  1. E-commerce Terms

IAAMHP sells digital and physical products including books, merchandise, and training materials via the Site. All transactions are subject to:

  • Product availability
  • Payment confirmation
  • Delivery timelines (if applicable)
  • Refund and cancellation policies [link to policy]

All prices are in AUD and include GST unless stated otherwise.

  1. Intellectual Property

All content on the Site (including text, graphics, logos, icons, videos, and software) is the property of IAAMHP or its licensors and is protected under Australian and international copyright, trademark, and IP laws.

  1. Spam and Email Use

Publication of email addresses on this Site is intended solely to facilitate legitimate communication related to IAAMHP activities. It does not constitute consent to receive unsolicited marketing or spam.

  1. Security

IAAMHP uses reasonable security measures to protect your data. However, we cannot guarantee the security of transmissions over the internet and are not responsible for any breach of security unless due to our negligence.

  1. Liability

To the extent permitted by law, IAAMHP is not liable for any direct or indirect damages resulting from your use of the Site or Materials. If liability cannot be excluded under law, it is limited to the re-supply of the relevant service or the cost of re-supply.

  1. Consumer Guarantees

Nothing in these Terms excludes your rights under the Australian Consumer Law. If a statutory guarantee applies, IAAMHP’s liability is limited to the extent permitted under the ACL.

  1. Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. By using the Site, you agree to submit to the exclusive jurisdiction of the courts of NSW.

Privacy Policy for IAAMHP
Published Date: May 2025

At IAAMHP, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address.
  • Professional Information: Qualifications, work experience, and other professional details.
  • Payment Information: Billing address and payment details (processed through secure third-party providers).
  • Usage Information: Data about how you interact with our website and services (e.g., cookies).

How We Use Your Information
We use the collected data to:

  • Provide membership benefits and services.
  • Process payments and manage transactions.
  • Send newsletters, event updates, and promotional materials.
  • Improve our services and website functionality.

Data Security
We implement strict security measures, including encryption and secure servers, to protect your data from unauthorized access.

Sharing Information
We do not share your information with third parties except:

  • For processing payments through third-party services.
  • When required by law.

Your Rights
You can request access to or correction of your personal data. For requests, please contact us at contact@iaamhp.org.

Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a new “Published Date.”

Refunds / Returns Policy for IAAMHP

Published Date: May 2025

  1. Introduction

At the Inclusive Australian agency of Mental Health Practitioners (IAAMHP), we are committed to providing high-quality services and products. If you are dissatisfied with your purchase, we have outlined the following guidelines for refunds and returns.

  1. CPD Courses and Accreditation
  • Non-Refundable: Digital products, including Continuing Professional Development (CPD) courses and accreditation services, are non-refundable once the purchase is made.
  • Cancellation: If you wish to cancel a course enrollment, you may do so within 48 hours of registration. No refunds will be issued after this period.
  1. Physical Products (Books, Merchandise, etc.)
  • Return Period: You may return physical products within 30 days of purchase, provided they are unused, in their original condition, and with proof of purchase.
  • Refund Process: Once the returned product is received and inspected, we will issue a refund to the original payment method within 10 business days.
  1. How to Request a Refund or Return

To request a return or refund, please contact us at contact@iaamhp.org with your order details. Refunds are subject to approval and will be processed based on the nature of the request.

  1. Policy Updates

We reserve the right to modify or update this Refunds/Returns Policy at any time. Any changes will be posted with a revised Published Date.

  1. Contact

For any queries regarding our Refund and Returns Policy, please contact:
📧 contact@iaamhp.org

CPD & Accreditation Terms for IAAMHP

Published Date: [Insert Date]

  1. Introduction

IAAMHP offers Continuing Professional Development (CPD) courses and accreditation for mental health professionals. By enrolling in a CPD course or applying for accreditation, you agree to the following terms.

  1. Eligibility

To earn CPD points or gain accreditation from IAAMHP, you must be a registered member of IAAMHP.

  1. Course Registration

To participate in CPD courses, you must complete the registration process via the IAAMHP website. Upon successful completion of the course, you will receive CPD points or a certificate of completion.

  1. Accreditation
  • IAAMHP offers accreditation to professionals who meet the standards for continuing education.
  • Accreditation is valid for a specified period and must be renewed by earning the required CPD points within the designated timeframe.
  1. Renewal Requirements

To maintain your IAAMHP accreditation, you must complete a specified number of CPD points within the renewal period. IAAMHP will notify you in advance regarding the renewal process and any additional requirements.

  1. CPD Disclaimer

CPD points and IAAMHP accreditation do not constitute an endorsement of professional competence. It remains the responsibility of each individual to maintain their professional skills, knowledge, and ethical standards.

  1. Policy Changes

IAAMHP reserves the right to modify the CPD & Accreditation terms at any time. Any updates will be posted with a new Published Date.

  1. Contact

For any questions about CPD courses or accreditation, please contact:
📧 contact@iaamhp.org

Membership Agreement for IAAMHP

Published Date: [Insert Date]

  1. Introduction

This Membership Agreement governs your membership with the Inclusive Australian Agency of Mental Health Practitioners (IAAMHP). By becoming a member, you agree to comply with the terms outlined in this agreement.

  1. Eligibility

To become a member of IAAMHP, you must be a qualified mental health professional with the necessary credentials and experience as determined by IAAMHP.

  1. Membership Benefits

As a member, you will have access to the following benefits:

  • Exclusive content, resources, and professional development materials
  • CPD programs and accreditation opportunities
  • Discounts on IAAMHP events, products, and services
  1. Membership Fees
  • Annual Fees: Membership fees are due annually and are non-refundable.
  • Late Payments: If your membership fee is not paid within 30 days of the due date, your membership may be suspended.
  1. Code of Conduct

As an IAAMHP member, you agree to:

  • Abide by IAAMHP’s Code of Conduct and professional ethics
  • Act with integrity and professionalism in all IAAMHP-related activities
  • Participate in CPD activities to ensure ongoing professional development
  1. Termination of Membership

IAAMHP reserves the right to terminate your membership for the following reasons:

  • Violation of this agreement or IAAMHP policies
  • Non-payment of membership fees
  • Failure to maintain the required professional standards
  1. Indemnification

You agree to indemnify and hold IAAMHP harmless from any claims, damages, or legal actions arising from your activities as an IAAMHP member.

  1. Modifications to Terms

IAAMHP reserves the right to amend this Membership Agreement at any time. You will be notified of any material changes, and your continued membership will signify acceptance of the updated terms.

  1. Contact

For any questions or concerns regarding your membership, please contact:
📧 contact@iaamhp.org

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these terms shall be resolved in the courts of New South Wales.

Contact US

 If you require any clarification or assistance regarding IAAMHP’s terms and conditions, please contact IAAMHP Customer Support at contact@iaamhp.org.

  • Business name: Inclusive Australian Agency of Mental Health Practitioners
    ABN: 42894383492
  • Email: contact@iaamhp.org
  • Phone: +61 2 9161 4252
  • Web: www.IAAMHP.org 

 

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